How do reviews impact sales?
Even though it would be a great benefit to sellers if they had a bad product and were able to remove the honest review for it, it would not be the right thing to mislead the buyer into thinking that the product is good.
Additionally, there are instances where buyers will leave product reviews that are very childish and pick on the smallest things to complain about, these are the moments where being able to edit a review is necessary, therefore, this is something that all sellers need to be mentally prepared for.
One of the ways in which you can sort the situation about the review from customers that complain about small things is by commenting on that review and answering the customer’s negative feedback. When potential buyers see that the shop is engaging well with the customer, this will encourage the buyer to purchase a few items from that shop knowing that they can contact the seller if anything comes up.
Furthermore, you must understand that your review will be read by other buyers out there and will assist them in making a purchasing decision. So, when writing your review, do note that you must provide all the important information that anyone needs to know about that product. A few good images of that product you bought will work tremendously in helping buyers make informed decisions.
Conclusion
How can sellers encourage buyers to leave reviews for their products?
The best form of motivation is to provide an incentive for the task. Therefore, sellers should offer store gift cards or vouchers so that customers can leave a review as well as buy an item from your shop.
Are sellers allowed to write reviews about their products?
What is the difference between a review and feedback?
Feedback affects the performance of the shop and its metrics, whereas a review would affect the item in the store and buying behaviour.
