How is Dillard’s Return Policy?
During online shopping, there is more chance of returning items. Because sometimes items arrived late, or sometimes the customers got the wrong order. So, an e-commerce business can only grow if a company provides a return policy. According to stats, 62% of customers purchase products online from brands that have an in-store return policy.
Let’s dive into the in-store return policy of Dillard’s.
In-Store Return Policy of Dillard’s:
In-Store Return means you can return your online purchased item to any nearest convenient department store of Dillards. But they will only accept the items that are eligible for return.
What is the eligibility criteria for in-store return of a purchased item?
The retail stores will only accept the return of your purchase if it is within the timeframe of 45 days.
The retail store owners will only accept the return of your purchase if you have an original receipt with you. Make sure to take an original receipt along with you at the time of return.
The item must be in the original condition along with tags attached. The return of shoes can only be accepted if it is in their actual box.
The company will give you a refund with the same payment method that you use while shopping. So, if you pay the bill using a check, then you have to wait for 10 days to get the refund of your returned item.
What is the Mail Return Policy of Dillard’s?
If you are unable to go to the nearest retail store of Dillards. Or if you are living in an area where there is no Dillard’s retail store, then you don’t need to worry because they can accept returns by mail also. So, anyone who doesn’t have time can send their return by mail. But in this method, you have to pay the shipping fee on your own. Although it’s a long process, it is another feasible method for the return of your purchased item.
The process of Return Policy of Dillard’s by mail is:
First of all, you have to login into the official website of Dillards and check your order number.
After that, you need to ship your purchased item to the convenience retail store of Dillards using a mail service provider. Also, keep in mind that you are the one who has to pay the shipping fees. You can also use Dillard’s shipping label at the time of return by mail which costs you $8. 50 charges.
Lastly, you will have to wait patiently because you will get the refund with the same payment method that you used while paying the bill. Also, you have to wait for the refund because the refund will be sent to you within 7-10 business days after the store will get the returned item.
Always keep this in mind that the retail store will only send you a refund if you have proof of your purchase along with your returned item. Also, we need to remember that the company will not accept return items that are not in good condition. They will send the return back to you with zero refund.
Conclusion:
Through the above information ,you now know that you can easily return or exchange your purchased product in any nearest feasible department store of Dillard’s within the mentioned time frame of 45 days. Also, you have the privilege to send your return by mail but in this procedure, you will have to pay the shipping fee on your own.
