DHL tracking is the process of tracking your parcel online to determine its progress per time as your parcel travels toward its destination locally or internationally. With DHL tracking, you get real-time status on your package through your unique tracking ID which you get when you ship your package.
How Does DHL Tracking Work?
The DHL tracking process can be carried out in two ways.
First Method
After you have shipped your package, DHL will send you a confirmation email or a notification.
This email or notification should contain a 10-digit number which is your tracking number. It is unique to you.
Go to Track and Trace on the DHL website via a web browser from your smart gadget.
Put in your 10-digit number to start tracking your parcel
You can choose to also get updates on your package via email or SMS if you want.
Second Method
After you have shipped and gotten your unique tracking ID
Open the DHL mobile App (download it from the play store for android or the apple store for IOS if you do not previously have it).
Insert your tracking ID in the stipulated area to start tracking your package.
Other features you get on the app include:
Setting for delivery preference (this can only be done once). Changing to On-Demand Delivery. Paying VAT and import duties.
Benefits of Using DHL
The benefits of DHL tracking are seen for both the company, DHL, and the users.
Benefits to DHL
Builds Customer Trust: This can only happen if your brand has been tested and found trusted. Thanks to innovation, a good number of businesses rely on the services of companies like DHL in transporting goods. No one doing business wants to lose. If your brand has been seen to give the best customer service, this builds trust and loyalty among users. Increases Revenue: The best sales agent is the word of mouth from a user. If your customers trust your brand and are satisfied with your services, they are bound to refer your business to their friends and family because with DHL, they can not only track their package but they can be assured of its safety and swift delivery. This in turn increases customer retention and the number of users, which ultimately increases revenue for DHL.
Benefits to Users
Saves Time & Cost: Tracking with DHL incurs some expense but this expense is cheaper compared to delivering items yourself. For a production company, the time and money it would take to deliver a package would rather be put into producing even more products for shipment. Also, doing the delivery yourself will require expense on “to and from” transportation, whereas you only pay for delivery using DHL. You would also save cost on refunds because if via tracking you notice an issue in the process of shipping, you can communicate this with the DHL operators who would look into it before the package gets to its delivery point. This also saves your business from user complaints or dissatisfaction. On-Time Delivery: With DHL tracking, you can ensure your package gets delivered on time thanks to the transparency of tracking. You can easily detect when there is an issue with the shipment, follow up with the operators on it and get your package delivered at the appropriate time.
Who Can Use DHL Tracking?
This includes individuals or businesses who have shipped their packages or parcels using DHL. For example:
Businesses into productionE-commerce businessesIndividuals shipping for personal purposes. Residents of over 220 countries where DHL operates.
Conclusion
DHL is the world’s leading logistics company due to its wide coverage within many countries worldwide. So, if you are wondering if DHL can be trusted or if they operate in your country, you should know that having a wide coverage across nations is proof of competency. So, let this article serve as a guide to using their shipping and tracking services the next time you want to ship a package.
- What do I do if I cannot find my tracking number, can I still track my package without it?
Yes, you can. If you lost or did not receive your tracking number, you can reach out to DHL’s customer service at +234-803-907-7000 for more information. They would search for and give you your tracking number or they could give you real-time information on the status of your package.
- Is DHL tracking free?
No, it is not. You will have to track your package for a fee which would be seen as you create your shipping label.
